The City Union Bank launched India’s First Banking Robot Lakshmi in Chennai
India’s First Banking Robot Lakshmi in Chennai
India’s first banking robot named Lakshmi was launched (11.11.02016) by the Kumbakonam-based City Union Bank (CUB) in Chennai, Tamil Nadu.
About Robot Lakshmi
- Lakshmi will be first on-site huamanoid (robot) in India. Currently, CUB has readied only one version of huamanoid banker and but is planning to deploy 25-30 robots at key branches by end of year if Lakshmi proves a hit with customers.
- Lakshmi, who currently speaks in English, gestures, turns around and engages in a very life-like manner in conversations. Unlike most robots her speech is not formal, but more relaxed and casual. "Since its artificial intelligence, the robot is constantly learning from customers - the more interactions it has with customers the better it gets," said a bank executive.